Every wrong answer costs you a customer

Get your customer facing team practicing real scenarios out loud so you know who’s ready before it’s too expensive to find out.

Trusted by 5+ institutions and 10,000+ learners

Example of the manager view. Not live customer data.

Built for frontline and client facing teams

A bad customer conversation becomes a complaint or lost sale. You find out after it’s lost.

Your staff answer real scenarios out loud, under the same pressure as the floor. You see who’s ready and who needs another rep, before a customer tells you.

A weak pitch or a fumbled objection loses the conversation. You usually find out after the meeting.

Your reps practice the live conversation out loud: objections, pitch delivery, the hard question. Elqo scores whether they can hold it under pressure, not just recite the spec sheet.

THE PERFORMANCE GAP

Your team passes the quiz. You still don’t know if they can handle the real thing.

A multiple choice quiz you can try over again 100 times proves someone recognised the right answer. It doesn’t prove they can say it, out loud, to a real customer or a real client, under pressure.

01

Can they actually perform this, or just recognise the right answer on a quiz?

02

Where are the knowledge gaps, and who has them?

03

What should each learner do next?

Your rep explains it out loud. The AI scores it against the brief you gave Elqo. You see the gap before the client does.

01

You upload the training content you already have, or if you're starting from scratch, just describe your team and what they need to practice. Elqo generates starting sessions in under a minute.

02

After each short clip, learners respond out loud, by typing, or by multiple choice.

03

The AI scores what they said against the source brief: the content you uploaded, or the description you typed.

04

Managers see a dashboard of who’s strong, who has gaps, and on which topics.

Catch the knowledge gap and the conversation gap before the customer does.

Frontline retail

A retailer gets a new product in. 100 staff need to know it. Instead of a quiz where they click the right answer, they explain it out loud. You see who actually knows it before a customer asks.

Sales reps

A new hire or a new pitch has to hold up under objections, not just on a quiz. With Elqo they practice the conversation out loud first: the pitch, the hard question, the recovery. Gaps show up in the dashboard, not in front of a client.

Coaching firms use Elqo for daily practice between sessions. See Elqo for coaches.

Multiple choice tells you what they’d click. Speaking tells you what they’d say.

A quiz proves someone can recognise the right answer on a list. It doesn’t prove they can produce it, out loud, unprompted, in front of a real person. Elqo asks your people to answer by speaking, and grades what they actually say. That’s the difference between someone who could pass a test and someone who’s ready for the conversation.

Your default next step is another quiz or another roleplay.

Neither shows who can handle the live conversation. Elqo is the practice that happens without booking a supervisor, and the proof they can say it when it counts.

 
The LMS quiz you already pay for
Another supervisor roleplay
Elqo
Proof they can handle the live conversation, not just pass the quiz
Click the answer
One session, no record
Yes
Happens without booking a supervisor’s calendar
Yes
No
Yes
Shows who needs another rep, by topic
Score only
Supervisor memory
Yes
Stand up practice from existing content or a plain-language brief
Course rebuild
Script and calendar
Yes
Ready before the customer conversation, not after
After they click through
After you find a slot
Yes

See who can perform it, where the gaps are, and what to do next.

Per-learner comprehension scores, gap identification, and a recommended next step for every person and cohort. Not attendance records. Actual learning data, exportable and ready to act on.

Example · overview

AVG COMPREHENSION

74%

▲ 8 pts vs last month

LEARNERS WITH GAPS

23%

▼ 11 pts vs last month

ENGAGEMENT QUALITY

88%

▲ 14 pts vs last month

AVG SESSIONS / LEARNER

6.4

▲ steady gain

What L&D leaders actually need from a training platform.

Find the gaps before they cost you a deal

Per-learner comprehension data, not completion checkboxes: strengths, weaknesses, and a next step for every learner.

Keep your content

Upload the courses you already have: videos, slides, PDFs, and documents. Or describe your team in plain language with no file. Elqo generates starting sessions either way.

Grade it against your rubric

Upload your own scoring rubric or coaching methodology, and Elqo grades every voice, written, and multiple-choice response against it: one standard, applied the same way for every learner.

AI drafts, your team approves

Upload a document or video and Elqo’s AI generates the interactive lesson: prompts, questions, and sequencing. Nothing goes live until someone on your team reviews and edits it.

Fits how you work

Layer it on your existing content and LMS, or run it as a standalone platform. Both are fully supported, with enterprise security throughout.

SECURITY & COMPLIANCE

Built so your IT team says yes.

SAML/OIDC SSO, SCIM provisioning, and role-based admin controls, built to pass the security review before procurement asks. Content and learner responses are encrypted in transit and at rest.

SAML / OIDC SSO SCIM provisioning Data residency (US / EU / AU) GDPR compliant Role-based access Audit logs & exports Encryption in transit & at rest

The questions L&D buyers actually ask.

Video courses, slides, PDFs, and documents all work. If you don’t have a file yet, describe your team and what they need to practice in plain language. Elqo generates starting sessions in under a minute either way.

Elqo’s AI breaks your uploaded content into digestible pieces and generates contextual prompts at the right moments throughout the training. Learners answer those prompts by spoken voice response, multiple choice, or written text. Passive watching becomes active engagement, and each response is scored against the source material. Because the response is spoken, not selected, it tests whether someone can actually produce the answer, not just recognise it.

Both options are fully supported. Elqo works as a layer on top of your existing content and LMS, so your compliance modules and existing library stay where they live. It also runs as a standalone platform where content is delivered and measured entirely inside Elqo. The choice depends on how your team wants to operate.

Per-learner comprehension scores, identified strengths and knowledge gaps, and a recommended next step for each person. Per-cohort comprehension averages and gap areas by topic. All data is exportable. You get learning data, not just attendance records or completion percentages.

Learners respond to contextual prompts throughout the training content. Those responses are scored against the source material and surfaced as comprehension scores and gap data per learner and per topic. A learner cannot mark a module complete by skipping through it: engagement is required to progress.

Deployment timelines vary by organisation size, integration requirements, and content volume. Book a demo and we will give you a realistic timeline based on your setup.

SAML and OIDC SSO, SCIM provisioning, configurable data residency across US, EU, and AU regions, GDPR-compliant data handling, role-based access controls, audit logs and exports, and encryption in transit and at rest.

Find out who’s ready before your customers do

Book your free personalized demo